Press releases

The Ministry of Economic Development and Digitalisation and the Electronic Government Agency announce the launch of a new module in the EVO application – service programming. Through it, citizens can carry out programming at various public institutions without additional visits or waiting time.

The programme module shall be integrated with the national programari.gov.md platform and includes, in the beginning, 15 services provided by three public institutions:

• Ministry of Foreign Affairs (12 services provided by 32 embassies and consulates)
• National Archives Agency (2 services)
• Organisation for the Development of Entrepreneurship (1 service provided by 2 offices)

In this way, citizens can make programming for various public services, saving time and simplifying access to services.

“This module is a new benefit for citizens to simplify their lives and save their time. We aim to completely redefine the way citizens interact with the state and do so with determined steps. The list of services will continue to grow as integration is completed. Finally, we propose that every citizen should easily and easily schedule any public service and manage their interaction with the state at any time and anywhere directly from the phone via EVO’ says Dumitru Alaiba, Vice Prime Minister, Minister for Economic Development and Digitalisation

How does the curriculum module work in EVO?

To carry out an EVO programming, citizens need to follow these simple steps:

1. The selection of the desired institution;
2. The choice of the required service from the list of available services;
3. The selection of a suitable date and time;
4. Completion of personal data, automatically prefilled on the basis of the user profile;
5. Finalising programming and managing it.

The module allows easy management of programming, providing the following additional functionalities:

• Programming details
• Adding programming to the staff calendar
• Location of the Office in the map
• Cancellation of programming

To use the module, users need to update the application.

EVO – all public services directly in your phone

EVO it is the integrated government application which simplifies citizens’ access to public services. Launched publicly on 6 June 2024, the app offers access to digital acts, information about citizens and businesses, the possibility to make payments for various services, and now the option of programming.

For access to all EVO functionalities, citizens need electronic signature.

Anyone can choose between mobile electronic signature (offered by Orange or Moldcell) or the USB stick, issued by STISC or in all offices ASP.

Users are encouraged to set their 2-step authenticationor install the application EVOSign for easy access and authentication, once they have an electronic signature.

More on what e-signature is, you can find out here: #tutorial what digital signatures are and how we use service #MSign

EVO is available free of charge for iOS and Android.

Download, authenticate and test the new module:

IOS: https://apps.apple.com/us/app/evo/id6462688921

Android: https://play.google.com/store/apps/details?id=md.egov.evo

The application is developed with the support of development partners: The Voratory Technology Project, funded by the USAID, Sweden and the United Kingdom, alongside Ukraine Moldova Enterprise Fund partners, the World Bank and the UNDP Moldova.

Digitalisation of public services and simplified access to services is part of the Moldovan Digital Transformation Strategy with the objective of developing a 100 % digital society. Details here: https://mded.gov.md/transparenta/64373-2/